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The IT Operating Model is a comprehensive concept that defines the organizational, technological, and procedural aspects of IT.
Accountability involves responsibility for decisions and their consequences.
Decision rights define who makes which decisions.
Defines control, responsibilities and policies to ensure IT supports business objectives and risk is controlled.
The operating model defines the structure and dynamics of organizations, including decision-making processes and interaction among teams.
Systematic specification of a project's or product's boundaries, inclusions and exclusions to avoid scope creep and to assign clear roles and responsibilities.
High-level forces that steer an organization's goals, priorities and architectural choices.
Describes the arrangement of units, roles and communication channels in an organization to govern decision-making and collaboration.
A principle for clearly assigning tasks, authorities and responsibilities within teams and organizations to avoid overlaps and clarify decision paths.
A concept for optimizing team structures in organizations.
An ongoing, systematic approach to identify and implement improvements in products, processes and organizations. Focuses on iterative cycles, data-informed decisions and team-led actions.
Iterative management method for continuous improvement of processes by planning, doing, checking and acting.
A concept for systematically measuring and steering individual and organizational performance through goals, metrics and feedback.
A set of principles and practices that enable teams to deliver value adaptively and incrementally.
Operating processes describe recurring workflows, roles, and responsibilities for operating products and systems.
Conceptual description of the processes, roles and practices teams use to organize collaboration and delivery.
Concept for systematically providing and operating internal platforms that offer developer teams self-service, governance, and reusable platform products.
Organizational concept for central, reusable services and platforms to increase efficiency and standardization.
Framework aligning technology decisions with business strategy, guiding platform and architecture choices and prioritizing investments.