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An operating model is crucial for shaping how an organization operates. It specifies how teams are structured, how decisions are made, and how resources are managed. A well-designed operating model contributes to efficiency and effectiveness.
Use this profile to understand the building block briefly, place it in the model, and switch to the 360° assessment when needed.
Theoretical construct: explains a term, principle, or mental model.
What you need to understand to reason about a domain.
An operating model explains how an organisation arranges capabilities and responsibilities to deliver a service reliably.
Jeanne W. Ross, Peter Weill, and David C. Robertson made the operating model explicit in MIT CISR research as a bridge between business strategy, process integration, and standardisation. Their 2005 MIT CISR briefing presents it as a basis for IT investment and business agility.
Picture a map: capabilities are places, workflows are roads, and the service promise is the destination.
The conceptual focus and typical structure of the approach.
Concrete use in a working context.
It helps teams make operating model decisions explicit, reviewable, and safer in practice.
Where this building block is located in the topic model.
Explore how this building block connects to concepts, methods, technologies, and tools.
These sources establish the term and its professional meaning.
All direct connections of the current building block in a compact text view.
This classification shows where the building block typically matters, how demanding it is, and what kind of impact it has in the model.
The level within the organization (enterprise, domain, team) at which the AssetBlock is applied.