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Lean is a management and production approach aimed at maximizing customer value by identifying and eliminating waste in all forms. The focus is on continuous improvement, efficiency, and creating a smooth flow of activities.
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Lean is a management and improvement approach that seeks to increase customer value, reduce waste, and make work more reliable through continuous learning.
Lean combines experience from the Toyota Production System with the later management language of Lean Thinking. The Lean Enterprise Institute carried these principles beyond manufacturing into areas such as product development and software.
Picture a flow: value should move from need to outcome without unnecessary pools of waiting. Teams observe bottlenecks, remove non-value-adding steps, and learn through small, testable changes.
Value is defined from the customer's perspective and guides the assessment of work steps.
Waste consumes time or resources without improving the customer's outcome.
Lean supports improvement in production, services, and knowledge work. It offers a shared language for bottlenecks, prioritization, short learning cycles, and durable process change.
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