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A concept describing shared values, norms and behaviors that shape decision-making and collaboration within organizations.
Organizational culture describes the shared values, norms, behaviors and underlying assumptions within an organization, including visible rituals and symbols. It shapes decision-making, collaboration, leadership and adaptability, affecting productivity, innovation and employee retention. Measurement and change approaches help to diagnose cultural patterns and design targeted transformation initiatives across organizational levels.
Periodic survey measuring employee commitment and motivation.
Percentage of employees leaving the organization over a period.
Likelihood that employees would recommend the organization as an employer.
A mid-sized firm ran values workshops and reduced handover errors between departments.
A startup defined explicit remote guidelines and improved onboarding and productivity of distributed teams.
By introducing anonymous reporting and trainings, incident rates dropped significantly.
Conduct culture diagnosis and identify key themes
Define target culture and set priorities
Plan actions, pilot and scale iteratively