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Organization-wide search across heterogeneous data sources for fast information discovery, focusing on indexing, relevance and access control.
Enterprise search refers to providing organisation-wide search across heterogeneous data sources. The concept includes indexing, relevance modeling, access controls and search APIs for discovery and analytics. It aims to deliver fast, relevant results, enable governance and scale efficiently while integrating with existing platforms. It also supports search analytics and personalization.
Average time between query and result delivery, measured in milliseconds.
Metrics to evaluate relevance and user satisfaction of search results.
Time until newly ingested or changed data becomes visible in search results.
Search unifies policy documents, claims history and expert articles with role-based access.
Contextual hits provide fast self-service answers and relieve the support team.
Profiles, projects and contributions are indexed to find experts and relevant documents.
Capture sources and requirement profile
Implement prototype with sample data
Define and evaluate relevance rules
Go-live, monitoring and iterative tuning