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A context-driven sense‑making and decision framework for classifying problem situations and selecting appropriate approaches.
The Cynefin Framework is a sense‑making model that classifies problem contexts into five domains (clear, complicated, complex, chaotic, disorder). It supports leaders in making context‑appropriate decisions, choosing suitable approaches, and identifying risks. Uses include strategy development, crisis response, and product prioritization across organizations.
Time between problem identification and formal decision.
Number of validated hypotheses or experiments per time unit.
Frequency and effectiveness of corrective actions after decisions.
Treat legacy refactoring as a complex domain, plan experiments and short feedback cycles.
Treat routine operations as a clear domain with documented processes and automated checks.
View market uncertainty as complex, test hypotheses and learn.
Run a pilot workshop, collect and classify examples from your context.
Define and document rules and governance for each domain.
Provide training and facilitation aids, establish feedback loops.