Quality assurance and testing are critical processes in software development that ensure products meet established standards and requirements.
This segment covers governance and improvement mechanisms that make quality assurance sustainable. It includes standards, review and approval rules, learning loops from incidents and defects, and measures to continuously adapt strategy, automation, and processes. The focus is on long-term effectiveness and evolution of quality work, independent of individual test cases or specific environment details.
An ongoing, systematic approach to identify and implement improvements in products, processes and organizations. Focuses on iterative cycles, data-informed decisions and team-led actions.
Iterative management method for continuous improvement of processes by planning, doing, checking and acting.
Systematic approach to planning, controlling and improving products, processes and services to ensure customer satisfaction and compliance.