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Value Stream Mapping is a process improvement method that includes all steps from raw material acquisition to delivery. This method helps identify bottlenecks and increase efficiency.
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Value stream mapping shows the steps, waiting time, and information flows through which a product or service moves from demand to customer.
The approach comes from the Toyota Production System and was spread for improvement work as Value-Stream Mapping by Lean authors Mike Rother and John Shook. It extended material- and information-flow analysis across the whole value stream.
Follow a product through its process from customer need to delivery. Processing time, waiting, inventory, and handoffs reveal where value is created and where flow stalls.
Work moves through the process with as few interruptions as possible.
Time from demand to delivery includes work and waiting.
A future-state map describes concrete improvements.
The analysis exposes systemic waiting and handoffs; it needs current observation data and must keep local optimization connected to customer value.
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