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Inclusive Design is based on the idea that products and services should be designed to be accessible to ALL people, regardless of their abilities or disabilities. This includes usability testing with diverse user groups.
Use this profile to understand the building block briefly, place it in the model, and switch to the 360° assessment when needed.
Executable approach: can be applied and produces an outcome.
What organizes, connects, or makes decisions possible.
Inclusive design shapes products and services so people with different abilities, circumstances, and perspectives can use them.
It developed from the need to avoid exclusion caused by uniform assumptions about users. The practice combines design with accessibility standards such as WCAG and involves diverse people early in design and evaluation.
Start with variation rather than an average user: explore different needs, design flexible solutions, and test them with real people. Iterate on barriers; inclusion is a continuing learning process.
Different abilities and contexts are treated as a normal design frame.
A barrier makes use harder or impossible and may be technical, linguistic, or organizational.
Testing with diverse people shows whether a design is genuinely accessible.
Inclusive design improves accessibility, reach, and usability. Standards help but do not replace participation; trade-offs between requirements should remain explicit.
Where this building block is located in the topic model.
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