A Target Operating Model (TOM) is a coherent future-state blueprint for an organization’s operational effectiveness. It bridges strategy and execution by defining how value is delivered (value streams), how accountability is distributed (roles, decision rights, governance), how work is organized (structures, processes, collaboration), and which capabilities,…
Use this profile to understand the building block briefly, place it in the model, and switch to the 360° assessment when needed.
Theoretical construct: explains a term, principle, or mental model.
What you need to understand to reason about a domain.
A target operating model describes the desired future organisation through its capabilities, responsibilities, processes, and technology.
In a 2005 MIT CISR research briefing, Jeanne W. Ross, Peter Weill, and David C. Robertson described operating models as a bridge between business strategy, process integration, and standardisation. A target operating model applies that operating model as a desired future state.
Picture a building plan for future operations: it shows rooms, routes, and ownership before renovation starts.
A target state for how the organisation will operate.
Connects strategy, capabilities, processes, and technology.
A TOM aligns change initiatives around a shared target and exposes gaps. It remains a hypothesis when transition steps are unclear.
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These sources establish the term and its professional meaning.
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The level within the organization (enterprise, domain, team) at which the AssetBlock is applied.