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Organizational culture describes the shared values, norms, behaviors and underlying assumptions within an organization, including visible rituals and symbols. It shapes decision-making, collaboration, leadership and adaptability, affecting productivity, innovation and employee retention. Measurement and change approaches help to diagnose cultural patterns an…
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Organizational culture is the pattern of shared values, norms, and tacit assumptions that shapes behaviour and collaboration.
The organizational culture concept was developed through Edgar Schein's work and research on organizational symbols, rituals, and subcultures. It treats culture as a learned pattern that groups develop while adapting to their environment and coordinating internally.
Culture appears less in value statements than in repeated decisions: what is rewarded, tolerated, or sanctioned? Observe rituals, language, conflict behaviour, and responses to failure. Culture can be influenced, but rarely replaced by announcement.
A deeply held view about how the organization and its environment work.
A formal or informal expectation about appropriate behaviour in a situation.
A visible sign such as a ritual, language, process, or symbol through which culture can be observed.
Culture explains why rules and structures have different effects. It matters for change, safety, innovation, and collaboration, while remaining distinct from processes and incentives.
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