Work order·Phase 1: Define the quality missionPrepare
Quality Assurance (QA)
Quality assurance comprises strategies, processes and activities that ensure products and services meet requirements and that defects are detected early.
150 minQUALITY_ENGINEERCONCEPT
This step turns the subject concept into a verifiable working result for the rest of the workflow.
Step objective
Define quality goals, responsibilities, risks, and decision rights for the product.
Actions
Complete in this order
- 01Elicit critical user journeys, impact scenarios, quality goals, and existing assurance practices.
- 02Align assumptions, decisions, and open issues with the affected roles.
Deliverables
- Quality mission and risk landscape
Completion criteria
- The result is documented, reviewed for subject accuracy, and approved for the next step.