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Concept for ensuring quality, reliability and compliance across the software lifecycle.
Assurance is an organization-spanning concept for systematically ensuring reliability, quality and compliance across the full software lifecycle. It combines governance, testing, monitoring and risk management to build confidence in systems and processes. Assurance anchors responsibilities and measurable metrics in both organisational practice and engineering.
Average time to recover after a failure; central for operational resilience.
Share of defects that reach production; measures testing and QA effectiveness.
Percentage of relevant control points covered with evidence.
A payments provider integrated assurance gates into CI/CD to minimise outage risks before go-live.
A healthcare provider implemented evidence procedures and monitoring for regulatory audits.
A platform operates a reliability dashboard with SLO tracking and automated remediation.
Define scope and objectives
Define relevant metrics, SLOs and control points
Integrate tests, scans and monitoring into pipelines
Establish responsibilities, processes and governance
Measure outcomes, prepare audits and iterate improvements