Classification
2- Complexity
- High
- Impact area
- Technical
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Concept of autonomous software agents that provide contextual support to users and processes.
360° overview
Six perspectives place the building block in context. The numbers show where each perspective continues in the reading path.
The building block at a glance
Agent-based Assistance
360°
Integrations
Ticketing and CRM systems
+2
Transparency in agent decisions and actions
Value stream stage: Build