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This cluster provides a comprehensive overview of knowledge management and collaboration, including best practices, methods, and technologies that help organizations capture, share, and collaborate effectively.
This segment focuses on rules, responsibilities, and processes for maintaining knowledge. It includes ownership, updates, review cycles, quality criteria, archiving, and retirement of knowledge assets. The focus is on reliability and sustainability of knowledge over time.
A method for defining policies, roles and processes that govern the entire content lifecycle.
ILM governs information across its lifecycle using policies for classification, retention, archival and deletion to achieve compliance and cost efficiency.
Organizational rules, processes and systems for systematically capturing, retaining and disposing records across their lifecycle.