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The topic of Incident Management and Resilience deals with the identification, management, and recovery of systems after incidents. It encompasses strategies to minimize risks and ensure operational continuity in crisis situations.
This segment describes the structured response to incidents. It includes roles, communication paths, decision-making, and coordination between involved parties. The focus is on effective collaboration under time pressure.
Process for structured detection, escalation and resolution of IT incidents with defined roles, communication channels and post-incident reviews.
The Incident Command System (ICS) is a standardized leadership and coordination framework for managing emergencies and complex incidents across agency and organizational boundaries.
Structured process for detecting, analysing and containing security incidents and restoring normal operations.