Design Thinking
Design Thinking is a creative problem-solving approach that focuses on the user.
Classification
- ComplexityMedium
- Impact areaOrganizational
- Decision typeDesign
- Organizational maturityIntermediate
Technical context
Principles & goals
Use cases & scenarios
Compromises
- Lack of user involvement
- Insufficient resources
- Excessive complexity
- Focus on the user
- Iterative improvement
- Encourage diverse ideas
I/O & resources
- Cross-disciplinary team
- Clearly defined problems
- User feedback
- Solution approaches
- Prototypes
- Test scenarios
Description
Design Thinking fosters collaboration and innovation by integrating diverse perspectives. It helps teams understand complex problems and develop creative solutions through an iterative process of empathy, definition, ideation, prototyping, and testing.
✔Benefits
- Encourages creativity
- Improves user experiences
- Provides comprehensive solutions
✖Limitations
- Time-consuming
- Can be chaotic
- Not suitable for all problems
Trade-offs
Metrics
- User satisfaction
Measures how satisfied users are with the outcome.
- Development time
Measures the time taken for product development.
- Number of iterations
Counts how many iterations are needed to achieve the outcome.
Examples & implementations
Traffic Monitoring App
An app was developed as a prototype to monitor traffic flows in real-time.
Product Design for a Furniture Manufacturer
Design Thinking was used to design user-friendly furniture that meets user needs.
Website Relaunch
A website relaunch was driven by user feedback and prototyping to optimize the user experience.
Implementation steps
Set goals
Assemble team
Provide tools
⚠️ Technical debt & bottlenecks
Technical debt
- Outdated tools
- Insufficient documentation
- Lack of technology assessment
Known bottlenecks
Misuse examples
- Ignoring user feedback
- Unilateral solution approaches
- Inadequate prototype development
Typical traps
- Implementing too many processes
- Being not flexible enough
- Lack of communication within the team
Required skills
Architectural drivers
Constraints
- • Budget constraints
- • Time constraints
- • Availability of tools