Identity and Access Management (IAM)
IAM describes concepts and practices for managing digital identities, authentication and access control across systems.
Classification
- ComplexityHigh
- Impact areaTechnical
- Decision typeArchitectural
- Organizational maturityAdvanced
Technical context
Principles & goals
Use cases & scenarios
Compromises
- Single point of failure if IAM lacks sufficient redundancy.
- Misconfigured policies lead to over-privilege.
- Data and privacy risks with inadequately protected identity stores.
- Enforce least privilege and time-limited permissions.
- Automated provisioning and deprovisioning from linked sources.
- Regular access reviews and role adjustments through reviews.
I/O & resources
- Directory service data (LDAP/AD)
- Application and role model
- Authentication and authorization protocols
- Provisioned user accounts and assigned permissions
- Audit and compliance reports
- SSO and token management for applications
Description
Identity and Access Management (IAM) is a conceptual framework for centralized management of digital identities, authentication and access controls. It defines processes, roles, policies and technical mechanisms for provisioning, single sign-on, authorization and auditing to ensure security and compliance across distributed IT landscapes.
✔Benefits
- Improved security through centralized policies and control.
- Increased efficiency in provisioning and onboarding.
- Better traceability and compliance capability.
✖Limitations
- High implementation effort with heterogeneous legacy systems.
- Dependence on correct role and policy modeling.
- Operational complexity due to token/session management.
Trade-offs
Metrics
- Time to provision (Provisioning Time)
Average time from HR trigger to full account and rights assignment.
- Failed login attempts per user
Number of failed authentication attempts in a time window to detect attacks.
- Privileged access review frequency
Interval at which privileged accounts are reviewed and attested.
Examples & implementations
Keycloak as enterprise identity provider
Open-source deployment with OIDC/SAML support, SSO and user directory integration.
AWS IAM for cloud resource control
Fine-grained access to cloud resources using roles, policies and temporary credentials.
Enterprise SSO rollout with Azure AD
Centralized identity management and SSO integration for SaaS apps and internal systems.
Implementation steps
Analyze existing identity sources and applications.
Define roles, policies and governance processes.
Select and configure an IAM platform including integrations.
Test, roll out and establish operations and audit processes.
⚠️ Technical debt & bottlenecks
Technical debt
- Hard-coded permission logic in apps instead of central policies.
- Outdated directory protocols without modern provisioning API.
- Insufficient automation for deprovisioning processes.
Known bottlenecks
Misuse examples
- Assigning admin rights as a default productivity role.
- Storing credentials in unencrypted systems.
- Ignoring audit logs for security-relevant events.
Typical traps
- Underestimating integration effort with legacy systems.
- Missing redundancy and backup strategies for IAM core components.
- Complex role models without documented decision rules.
Required skills
Architectural drivers
Constraints
- • Existing legacy directories with limited API support.
- • Regulatory requirements for privacy and log retention.
- • Limited operations and monitoring resources in small teams.