Catalog
concept#Observability#Reliability#Availability

Availability

Availability describes the ability to provide systems or services at any time.

Availability is a crucial concept in IT, referring to the reliability and accessibility of systems.
Established
Medium

Classification

  • Medium
  • Technical
  • Architectural
  • Advanced

Technical context

Email Notification SystemDatabase Management SystemBackup System

Principles & goals

ContinuityReliabilityFlexibility
Run
Enterprise

Use cases & scenarios

Compromises

  • Insufficient redundancy
  • Unexpected downtimes
  • Technical debts
  • Regular system checks
  • Use of redundancies
  • Automation of backup processes

I/O & resources

  • User Requests
  • System Logs
  • Monitoring Data
  • Availability Statistics
  • Improvement Suggestions
  • Disaster Recovery Plans

Description

Availability is a crucial concept in IT, referring to the reliability and accessibility of systems. High availability is essential for mission-critical applications, as it minimizes downtime and ensures user satisfaction.

  • Minimization of downtime
  • Higher user satisfaction
  • Sustainable business continuity

  • High costs for high availability
  • Complexity in implementation
  • Maintenance and resource requirements

  • Availability Rate

    Percentage of time a system is available.

  • Downtime

    The time the system is unavailable due to failures.

  • Response Time

    The time required to respond to requests.

Cloud Service Provider

A provider that must guarantee high availability for its services.

E-Commerce Platform

A platform that requires continuous availability.

Banking System

A system that must ensure constant availability for transactions.

1

Define availability requirements.

2

Implement necessary systems.

3

Test the availability.

⚠️ Technical debt & bottlenecks

  • Legacy systems
  • Undocumented processes
  • Insufficient training
Network CongestionServer FailuresInsufficient Redundancy
  • Lack of backups
  • Overload due to excessive traffic
  • Insufficient monitoring
  • Lack of documentation
  • Skipping tests
  • Insufficient staffing
Knowledge of networking technologiesProblem-solving skillsExperience with monitoring tools
Cloud-based systemCentral MonitoringAutomated failover processes
  • Regulatory Requirements
  • Operating Hours
  • Resource Availability