Classification
2- Complexity
- Medium
- Impact area
- Business
Loading content
A structured qualitative interview method to validate customer problems, needs and assumptions during product discovery.
360° overview
Six perspectives place the building block in context. The numbers show where each perspective continues in the reading path.
The building block at a glance
Customer Interview
360°
Integrations
Calendar systems (e.g., Google Calendar, Outlook)
+2
Semi-structured questions balance comparability and openness.
Value stream stage: Discovery