Context Mapping
An approach for visualizing and analyzing context relationships in a system.
Classification
- ComplexityMedium
- Impact areaBusiness
- Decision typeDesign
- Organizational maturityIntermediate
Technical context
Principles & goals
Use cases & scenarios
Compromises
- Misunderstandings between teams
- Excessive complexity can arise
- Resistance to change
- Regular review of results.
- Encouragement of open communication.
- Use of interactive techniques.
I/O & resources
- Existing Business Strategy
- Stakeholder Feedback
- Technical Documentation
- Documented Processes
- Validated Interfaces
- Optimized Communication
Description
Context Mapping is a method that helps teams identify and analyze the various contexts in which their system operates. It promotes understanding the relationships between these contexts and supports strategic planning.
✔Benefits
- Improved Understanding of Systems
- Optimized Team Interactions
- Increased Agility
✖Limitations
- Can be time-consuming
- Requires engagement from all stakeholders
- Not always easily visible
Trade-offs
Metrics
- Customer Satisfaction
Measures user satisfaction with the delivered solutions.
- Team Productivity
Analyzes the efficiency and output of the team.
- Error Rate
Tracks the frequency of errors in processes.
Examples & implementations
Example of Successful Context Mapping
A team implemented Context Mapping and was able to clearly define system boundaries and minimize communication issues.
Cross-Functional Collaboration
By applying Context Mapping, different departments were able to collaborate more effectively and leverage synergies.
Standardization of Terminology
The team developed a common glossary that improved communication.
Implementation steps
Plan a workshop for the introduction.
Create an initial context map.
Integrate feedback from participants.
⚠️ Technical debt & bottlenecks
Technical debt
- Insufficient technical documentation.
- Outdated techniques for visualization.
- Lack of expertise in new methods.
Known bottlenecks
Misuse examples
- Ignoring feedback during implementation.
- Using outdated documentation.
- Inflexible processes.
Typical traps
- Overestimating initial results.
- Lack of adjustments after the first workshop.
- Disregarding team dynamics.
Required skills
Architectural drivers
Constraints
- • Budget Constraints
- • Time Limits for Projects
- • Personnel Capacity Limits