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Card sorting is a user-centered method for organizing content and revealing mental models. Participants group labeled cards to validate navigation, menus and taxonomies.
Card sorting is a user-centered method for organizing content and shaping information architecture. Participants group labeled cards to reveal mental models and navigation preferences. The technique provides empirical input for menus, taxonomies and content prioritization and can be applied in both qualitative and quantitative studies.
Proportion of participants forming the same grouping; indicator of clarity.
Robustness of groups across samples; measures repeatability.
Time participants need to sort cards; indicates complexity.
Card sorting was used to align main navigation and content with user expectations.
Study helped to standardize product labels and improve category browsing.
Internal card-sorting workshops clarified term usage and storage locations.
Collect and vet terms
Recruit participants
Create facilitation guide
Conduct sessions (moderated or remote)
Analyze results and derive recommendations