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Describes the arrangement of units, roles and communication channels in an organization to govern decision-making and collaboration.
Organizational structure defines the formal arrangement of roles, responsibilities, and communication channels within an organization. It specifies units, hierarchies and interfaces to manage decision-making and collaboration. The structure influences governance, scalability and the organization's ability to adapt during growth phases.
Average time from request to decision; measures responsiveness.
Number and severity of dependencies between teams; measures coordination effort.
Survey-based indicator of perceived clarity of responsibilities.
Decentralized team structures with clear product ownership to foster autonomy.
Small, independent teams with high decision authority to speed up delivery cycles.
Combination of functional and project lines to leverage expertise, with increased coordination overhead.
Assess: analyze current structures and bottlenecks.
Design: develop alternative structure models and evaluate.
Implement: pilot, measure and roll out iteratively.