Classification
2- Complexity
- Medium
- Impact area
- Organizational
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Organized team duty to respond to incidents and operational disruptions outside regular hours. Purpose is rapid recovery, minimizing downtime, and providing clear escalation paths.
360° overview
Six perspectives place the building block in context. The numbers show where each perspective continues in the reading path.
The building block at a glance
On-Call
360°
Integrations
Incident management and pager systems (e.g. PagerDuty)
+2
Clear responsibilities and rotation to avoid single-person risks.
Value stream stage: Run