Classification
2- Complexity
- Medium
- Impact area
- Organizational
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Concept promoting equitable access to digital technologies, digital skills and accessible services.
360° overview
Six perspectives place the building block in context. The numbers show where each perspective continues in the reading path.
The building block at a glance
Digital Inclusion
360°
Integrations
Municipal administration portals
+2
Universality: Design services so that as many users as possible can use them.
Value stream stage: Discovery