Classification
2- Complexity
- Medium
- Impact area
- Business
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Concept describing how an organization creates, delivers and captures value. It structures customer segments, value propositions, revenue streams and costs and links them to organizational and product strategy.
360° overview
Six perspectives place the building block in context. The numbers show where each perspective continues in the reading path.
The building block at a glance
Business Model
360°
Integrations
CRM and analytics systems
+2
Value proposition first: customer needs are the starting point.
Value stream stage: Discovery